Frequently Asked Questions

Amazon Miner is a Cryptocurrency cloud mining service that offers an easy and safe way to purchase hashpower without having to deal with complex hardware and software setup. We offer hosted cryptocurrency mining services and a variety of mining related solutions to small and large scale customers. The combination of our algorithmic trading framework, mining infrastructure, and proprietary mining farm-management software, Amazon Hive, quickly made us an industry leader.

Our team of mining experts with extensive knowledge of the digital currency sector specializes in building the most efficient and reliable mining facilities. Amazon miner is also the founding partner of Logos Fund, the first ever Bitcoin Mining Fund, which targets professional investors looking to gain access to Bitcoin’s and various other digital assets’ potential.
With now over 2.000.000 users we are the world‘s leading multi-algorithm cloud mining service.
It’s quick and very easy! As soon as we receive your payment your contract will be added to your profile, and you can immediately start mining. Depending on the blockchain algorithm you select and the associated earning service agreement you enter into, you can either earn native cryptocurrencies directly or allocate your hashpower to other cryptocurrencies. The first mining output is released after 24 hours, and then a daily mining output will follow.

Remark: Every day of earning will be processed and sent to your account in the following 24 hours after the mining/trading day is over.
Besides the fact that we are world's biggest brand and mine ourselves with the very same hardware that we offer to our clients, our capital is limited. We believe that Bitcoin and Altcoin mining is one of the best ways to receive Cryptocurrencies, however, we do not want to “put all our eggs in one basket” as we are leaders of various online businesses
It is always possible that mining hardware crashes, slows down or completely breaks. In all these cases, our algorithms ensure that other miners are allocated to the relevant pools to fully compensate for possible hashpower loss. This way our clients will only create a double hash and does to not lose a second earning time.
Since we are the biggest business brand and For security reasons, we do not disclose the exact location of our mining farms. As of April 2018, we are operating several mining farms that are located in Europe, America and Asia. Electricity cost and availability of cooling are important, but not the only criteria.
We do not publish a list of pools we are using. Our main criteria for a good pool are: reliability, fee structure and reject rate. Going forward we will solo-mine a few coins (and pass the fee savings to our users!).

Our internal policy is: “be a good crypto citizen”. This means, that we will at least use two different pools (in some cases we use up to four) for each coin. This is to preserve the decentralized nature of the crypto networks! If we become aware that a pool is getting close to 50% share, we will switch away from it and use a backup instead.
On the first glance one might think that buying miner X is slightly cheaper than hosted mining. However, there are a number of “hidden” costs related to purchasing and maintaining a miner that change the economics significantly.

Shipping costs: Few merchants will cover this, but in most cases they will charge you extra.
Customs dues / VAT: If it is an international delivery you will likely have to pay customs dues and VAT; generally this has a huge impact on the total cost of your mining equipment.
Delivery time: When you pay for your device you have to wait until the miner is packaged and shipped; if it is held up in the customs this can take weeks. And during that time you cannot mine at all (“opportunity costs”). You have to wait and hope. And if the merchant has a stock shortage; it is you who has to wait. With Amazon miner cloud you pay and get your hashpower immediately online. No delays!
Costs for additional equipment: When buying miners from larger retailers you often have to buy additional equipment like an extra PSU that matches the electricity specs for your country, control units and specific shelves to store them efficiently. This adds up significantly to the overall price for hashpower.
Setting the system up: When the device finally arrived you have to assemble and configure it. Beginners often underestimate the amount of work and technical knowledge that is needed to bring the device up and optimize its settings. People that used the first ASICs spend days and weeks on it. (We have our engineers available at your request and cost) In monetary terms this costs you twice: (i) your time and (ii) lost mining opportunity.
Maintenance: Hardware failures, outages and crashes could lead to downtimes between seconds and weeks. If your unit breaks you have to return it and start from scratch (by the way: check the guarantee time of your miner; it is often less than a year). With Amazon miner you have a guaranteed uptime of 100%: in case one of your units fails another unit will be switched over and start mining for you the very same second.
Electricity: Having the machines at home not only brings heat and noise, but also an increase of your electricity bill; an important factor that many underestimate.
Please do not get us wrong: we do not want to discourage anyone from mining at home! We are often asked about prices and realized that many users do not know about all the hidden costs. If you compare the true costs, you will notice that our prices are very competitive. We want to provide you the best possible mining experience, so that you can focus on mining your favorite coins (and we take care of the rest).
Amazon miner allows its clients to mine different types of coins at the same time. You decide which coins you prefer and you can allocate hashpower accordingly. Each miner algorithm is set up with a default delivery cryptocurrency. In order to get the mining output, please ensure to add your wallet address(es) to your Amazon miners profile upon withdrawals.
We currently accept the following payment methods:
cryptocurrencies: Bitcoin, Litecoin, Dogecoin, Dash, Zcash, Bitcoin Cash
Insurance policy: All amounts above $5000 are insured by amazon miner Insurance is a contract, represented by a policy, in which an individual or entity receives financial protection or reimbursement against losses from his invested funds. The company pools clients' risks to make payments more affordable for the insured.